Auto Tech Diagnostics

What a find ! Tucked away down a side street in Claughton, Birkenhead I could not have found a more experienced and friendly vehicle Aircon specialist. My Aircon had stopped working and Adam fully checked and analysed the problem. The car (Honda) was re-gassed, and as there may be a very slight leak Adam has asked I bring it back in about 3 weeks to recheck to make sure all okay. A very reassuring experience all round.

Confidence inspiring, honest and communicative. Ben at Auto Tech is clearly highly experienced and has a great amount of practical knowledge. He is super helpful and upfront about best practices and costing, he has an outstanding eye for detail - absolutely meticulous. Cannot recommend him highly enough, each experience has been second to none.

I initially left a positive review at the request of the owner, but after my recent experience, I feel it’s important to provide an honest update. I brought in my Audi RS6, which was previously running perfectly with a high-quality stage 2 remap from a reputable tuning company. I requested a full service using only genuine parts and fluids, but unfortunately, this wasn’t delivered. The wrong spark plugs were initially fitted (standard Bosch), causing misfires. After returning the car, I had to specifically request the correct NGK plugs, which are recommended for this model by leading tuning specialists like MRC and RE Performance. More concerning was the incorrect gearbox oil used — a budget brand that didn’t meet the proper ZF8 specification. This led to serious issues including gear slipping, jerking, and gearbox overheating. Despite returning the car multiple times, I was repeatedly told it was the clutch or remap. No gearbox flush was done, only a top-up with the wrong oil, and no proper adaptations were carried out. After taking the car to a specialist, it was confirmed the problem was due to the gearbox oil. Thankfully no permanent damage was done, but I had to spend additional money to correct the mistakes. I gave the garage multiple chances to rectify the issues and would have respected it more had they admitted it was beyond their expertise. Unfortunately, the work carried out showed a lack of understanding of performance vehicles and basic mechanical principles. I wouldn’t recommend this garage for high-performance cars. This isn’t said out of malice, but to prevent others from going through a similar experience.

⭐⭐⭐⭐⭐ Exceptional Service and Honest Work I recently had my car serviced at this garage, where they replaced my brakes and discs, and I couldn't be more impressed with the experience. From the moment I dropped off my vehicle, the service was professional and attentive. The mechanic Ben took the time to explain exactly what needed to be done and why, without trying to up-sell me on unnecessary services or parts - something I've unfortunately experienced elsewhere. What truly stands out about this garage is their integrity. The mechanic was transparent about costs upfront, and the final bill matched the estimate exactly. They even showed me the worn brake components they had replaced, helping me understand why the work was necessary. The quality of the workmanship is evident in how my car performs now. The braking is smooth and responsive, and there are no unusual noises or vibrations that were present before. It's clear they used quality parts and took no shortcuts. The turnaround time was reasonable, and they kept me updated throughout the process. The garage was clean and well-organised, which I always take as a good sign of attention to detail. If you're looking for honest, skilled mechanics who won't take advantage of you, I highly recommend this garage. Their combination of technical expertise and business integrity is rare to find. I'll definitely be returning for all my future automotive needs and recommending them to friends and family.