Robert Bosch Hausgeräte GmbH

Bosch top noch double iridium spark plug, failed/ melted in less than 7000 km causing misfire and expensive repair on my vehicle while Bosch as usual saying is users fault but here in Germany same plug in USA have 7 years warranty and Bosch take full responsibility for failed top noch spark plug. So either Bosch is making 2 types of quality or doesn't feel same responsibility on European market vs USA market?

An overrated brand, even Chinese quality is better. Another garbage item from Bosch

If you’re tempted to trust Bosch due to the widespread myth of top German quality, think twice. I bought my Indego automatic lawnmower last year, and it has been nothing short of a nightmare. Since then, it’s been in repair three times and has never worked as described. The lawnmower cuts unevenly, leaving up to three-quarters of the lawn uncut. It freezes mid-job, gets stuck in “finding position” mode, and frequently displays “outside of parameter wire” errors even when it’s in the middle of the lawn. Adding to the absurdity, while in repair, it sent push notifications to my phone about encountering obstacles. This is a joke of an automatic lawnmower for almost EUR 900! The first repair, a month after purchase, was handled swiftly, giving me hope. However, this year, I had to send it in again. I was instructed to send only the device, but later received an automatic email demanding payment for a docking station I never requested. After struggling to contact a human representative, I was told this fee was for a new docking station. Once I shipped this part, the mower was “repaired.” I thought the ordeal was over, but it malfunctioned again, requiring another repair. Despite a valid warranty, I was asked to pay over EUR 150 for part replacement. Multiple emails questioning how I could be blamed for inaccessible parts’ failure were met with silence. The only communication has been a cost estimate stipulating that the dismantled device can be returned for a fee of EUR 20. This is ludicrous. My advice? Never buy this piece of garbage.

I was unfortunate enough to order blender from Bosch during Black Friday, order 1115183485 worth 149 EUR. Blender was delivered. Though blender engine had a dent on it(!!!) and there were visible scratches on plastic parts of the blender, like it was already used by someone. That is simply unacceptable to send such a product as NEW!!! So I contacted customer support and sent blender for warranty - this is what I discussed with manager on the phone. I ended up getting my money back, found it out by accident checking my bank statement. No follow up questions or clarifications were made from Bosch...like "okay, there's an issue with this blender, what can we do to make it right for the customer who was counting on this product?". I sent blender for warranty, not to return it!!! Naturally I contacted Bosch again trying to find a solution. Manager told me that this blender is not produced at the moment. Okay, I understand. Eventhough it is a shame since they seem to have all 1200w blenders with no extended set of accessories now (such as choppers). Anyhow, the least you would expect in this situation is a discount on another product to buy, or ideally tell when product you initially ordered will be available so you can still get what you wanted all along. So...I spent my efforts looking for blender during Black Friday. Now I have neither blender I wanted, nor a possibility to get another product at a better price. Bosch - overall don't recommend!