Capital Home Improvements

We had 13 windows and 3 doors fitted by Capital in December 2022. Everything was completed fine and we are happy with the windows and doors however, there has been some snagging issues I.e our front door now has a crack in it, some cracks around the window frames. I have sent emails and messages to both Steven and David but to no avail, their website no longer seems to exist either and the phone number listed doesn’t work either. Seems like they might have gone bust - would probably avoid.

There was water leakage in the kitchen which flooded the wooden kitchen floor. Once they carried some work they said the leak has been fixed but could not dry out the kitchen floor. They wanted the payment and said they will issue receipt once they have been paid which never happened and ignored all the text messages and calls made to issue receipt. And water was still leaking in the kitchen. Will never use this contractor again.

Paid this company up front $4,500 weeks later unfinished work left and no shows over a week no answer STAY CLEAR FROM CAPITAL HOME IMPROVEMENTS 3152541538

Quote from the company June 23 was told 6 to 8 weeks patio doors would be fitted Paid first payment £500 Survey was done Still awaiting patio doors fitted December 2023 Very poor customer service.. Lack of communication from Steven I have asked for refund on several occasions Via email As they don't answer the phone Now reporting the capital home improvements to omnibus man I do not recommend the company West lothian whitburn A. mcgowan