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Great service. Fast delivery. Courtesy call an hour before scheduled delivery time and driver really helpful moving fence boards around to side of house instead of leaving kerbside. Everything arrived in great condition. No damage. Colour is great and natural looking. Easy to install as retro fitted into existing concrete posts and boards nicely framed by the aluminium railings. Material strong and seems to be durable. Hoping to save money in long run with minimal maintenance required.
Ordered Thursday morning delivered Friday morning ..what more can I say...easy fencing to put up and looks lovely...well worth it...big shout out to Krystian the delivery driver .lovely bloke...👍👍
Everything left for me in a safe placeThe quality is excellent and I am so pleased with my choice the new deck looks beautiful
The decking product itself is excellent quality. However, I'm disappointed with the company's sales process and return policy.When I ordered materials for my project based on the specified dimensions, the company recommended significantly more supplemental items than I actually needed. Following their guidance, I purchased as advised. I ended up with roughly one-third of the recommended items unused—far beyond a reasonable buffer for waste.The Real Problem: When I wanted to return the excess, I discovered the return shipping would be prohibitively expensive due to the 3.6m lengths requiring special courier handling. This essentially trapped me with surplus inventory I didn't need and couldn't affordably return.What I'd suggest the company improve:Provide more accurate material estimates based on project sizeBe transparent about what's truly necessary vs. optionalOffer clearer return/shipping policy information upfront, or provide prepaid return options for oversized itemsConsider bulk discount options if recommending extra quantitiesThe product quality is solid, but the purchasing experience left me frustrated and out of pocket for materials I couldn't use. I'd be cautious about their quantity recommendations."