Direction Law is a firm proudly built on relationships. With staff of around 180, offices in London, South East, South West & the Midlands and 45 years of experience, we are one of the most established and largest specialist affordable housing solicitors in the country. In 2020 and 2021 we were awarded Highly Commended in the First Time Buyer Reader’s Awards in the Best Law Firm for Conveyancing category. We are a friendly, professional firm and we pride ourselves on communicating with our clients, clearly and concisely. While other firms may have conveyancers who deal with a variety of affordable housing cases, we have taken it one stage further and have individual dedicated teams specialising in either new build shared ownership, resale sales and purchases, or new build/Help to Buy respectively: thus, ensuring greater expertise. Our goal is to progress cases to exchange and completion as swiftly as possible, resulting in a satisfied client who has achieved their dream of home ownership with the minimum of fuss. For further information visit www.directionlaw.co.uk or for an instant quotation call 0800 158 82 81.See more
Used for a shared ownership purchase and then a sale a few years back, along with an accompanying house purchase and was reasonably satisfied then. However, my next use, this last year, has been pretty dire. They’ve changed how they operate and it’s a mess. You cannot get hold of of documents. No one replies to any communication whether by email or phone, and you have to chase repeatedly. Copying in partners to communication doesn’t even achieve success as they seem totally uninterested in retaining business. I’m shocked this is how they do business. Do not use. Totally useless and a massive waste of time and money
Purchased a house 4 years ago & Direction Law were recommended as solicitors.. 4 years on & regret this as for the last 3 months I am in no mans land with my mortgage.. Someone forgot to register my name on the deeds.. Solicitors fault only!! Although escalated to the highest level, still no progress.. Disgraceful Company please never use them..
Clueless and aloof throughout the entire purchase. I then had an email afterwards saying a piece of paperwork of missing- having already completed. Incompetent.
I used Direction Law for both my original purchase of a shared ownership property and then the staircasing transaction last year. Both transactions were initially straightforward. I had numerous different contact and the file was passed from person to person and I never knew who was owning it, but I was kept up-to-date during the process and it completed on time. Unfortunately, I've come back to review with only 3* as I am now selling this property using another conveyancer who has unearthed a number of paperwork errors made by Direction Law in the Land Registry filing which are holding up my current sale. I've been asked by neighbours if I'd recommend them for their staircasing, and now I would struggle to do so. Let's see if they respond to my current conveyancers with any urgency.
