ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world. See more
This thing is junk. We assembled it as directed, learned how to download g-codes onto the provided SD card, purchased compatible filament and it won't print a thing. There's no messaging as to what is wrong or any guidance for that matter. Elegoo does not have a phone support line. You shouldn't need to be some IT nerd to get these things to work. Save your money and steer clear of this trash.
Awesome company to order from. Great customer service, great prices, and fast shipping on all items in stock.
I have purchased 3 new Elegoo Centuari Carbon printers and all either arrived faulty or developed faults within a month of purchasing. Elegoo have a very bad aftersales and no UK base so avoid. They do not comply with UK consumer rights even though they are legally obliged to do so. The printer although are made well structurally the inner components are poor and don't last. The cost of the printer is not much different from that of the Bambu Lab which make top quality reliable printers with top aftersales and most importantly have a UK base. Elegoo tried to offer me a secondhand printer in exchange for my faulty new printer which I refused. Then they offered me an 80% refund eventually they offered a full refund but refused to cover the postage costs which they are legally obliged to do so. But have refused to supply me with a return address so how can I return it? Klarna are not better and recommend anyone thinking of using their pay in 3 service to think again you have no buyer protection from this company they drag out the time for as long as possible go straight to your bank and ask them to do a chargeback. So to anyone who reads this don't buy an Elegoo printer and don't use Klarna. Three months on and I am still fighting to get a refund from both companies but I won't stop.
Amazing printer for the price! Worked great with minimal settings changes.
