Unsere Mission bei Emma – The Sleep Company ist ganz einfach: Menschen dabei zu helfen, durch unsere Produkte eine erholsame Nacht und einen erholten Morgen zu genießen. Wir bieten Dir mithilfe unserer Produkte (bspw. unseren Kissen, Betten, Topper und Matratzen) und dem wissenschaftlichen Engagement unserer Schlafexpert*innen Deine optimale Schlafqualität.
DEDEgreat service overall. Too pad DPD is an unreliable shipping partner as sometimes packages are never delivered.
DEDEMost frustrating customer service ever. All delivery times exceeded, mattress sent to Paketshop and not to customer, no help from hotline, no possibility to contact by mail. Told Emma have done their part and now I have to wait. Save your nerves and order from a supplier with a decent service that it easily contactable. 13.2 Still no resolution. Emma is not prepared to take any action to ensure customer satisfaction. Don't ever order direct!
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