Shelter

I called up on 04/02/26 at 12:25 regarding some landlord/tenant issues that I am currently experiencing. The agent said that if I needed assistance with landlord /tenant issues she could send me a link for an organization that dealt with landlord and tenant housing civil matters. I agreed and she proceeded to take some details. Agent asked me if I had any disabilities. I told her I have ADHD inattentive disorder. The agent replied okay now please know if you go off on a ""tangent", I'm going to bring you back .." I was insulted.". Tangent is a negative stereotype. Does this woman assume anyone who has ADHD immediately goes off topic? As it states on Google: A professional should generally avoid using this word when speaking to someone with ADHD. Using "tangent" can feel dismissive, critical, or shameful, as it labels a common ADHD symptom (difficulty with focus/linear thought) in a negative way. You need to train your agents to think and speak professionally.

I found their advice to be useful. They were very quick to respond to me.

Are you really so stupid that you think you have protected tenants with pushing for the latest reforms. I am sure tenants will not be celebrating the fact that all the landlords are selling up and rents are now increasing as a result.

I spoke to Aisling today. She was very helpful, informative and sympathetic of my situation. She provided useful advice and next steps. Really grateful for her help and support and I hope she is acknowledged for the kind work she does. Really lovely lady!