Instrument Sales and Services

A great response to an emergency situation. Good old fashioned service with a capital S.

I recently placed an order with ISWWW.CO.UK for a decibel monitor but needed to cancel prior to dispatch. Jason handled the request with exemplary professionalism, ensuring timely communication and a smooth refund process. The transaction was resolved efficiently and courteously, reflecting a customer‑centric approach and strong business integrity. ISWWW.CO.UK demonstrated reliability and accountability throughout, and I would not hesitate to engage with them again in future.

The driver didn’t bother to knock on the door he just left it in a vulnerable location Fortunately we saw him by the time the front door was opened he had gone This is not acceptable especially if the parcel got stolen leaving the responsibility with the customer & using iPhone picture is no excuse to justify delivery

I want to give a huge thank you to Dan and James for their patience, professionalism, and support throughout the setup process. What started off as a confusing and frustrating experience was completely turned around thanks to their help. They took the time to guide me step-by-step, answered every question, and stayed committed until everything was working correctly. Even when things got complicated, they didn’t give up on finding a solution — and now the system is finally up and running! Brilliant customer service, calm communication, and genuinely helpful from start to finish. I wouldn’t hesitate to work with them again. Thank you both for sticking with me and helping make it all work in the end! They definitely get my recommendation!