The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders. Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.See more
GBGBBeware! Products do not work! Crooks and thieves! Bought their eSIM on 23 March and five days later unable to activate! Nobody answers their phones and I have been unable to get hold of anyone for last five days! Please refund my money ASAP! I have brought a fraud case with the bank. My order number MFST0001677598! Refund me NOW!!!
USUSI have trying to port out Myron to another phone but there is absolutely 0 customer service. Even after holding on the phone for more than 3 hours literally no one comes online and this I have been trying from last 5 days continuously. What a shame !!!!!!!3/28: Still have no call from lycamobile and the problem persists
USUSI have been trying to contact Lyca Mobile support since March 21 regarding a serious issue with my SIM card.My Lyca number (partially hidden for privacy): +1 213****6889While roaming in China, I can receive calls and SMS, but I cannot make any outgoing calls at all.I have sent multiple emails and follow-ups, including a formal complaint, but I have only received automated replies with no real assistance.This level of customer support is unacceptable. There has been no effort to resolve my issue or even provide a clear explanation.I strongly advise others to be cautious when relying on Lyca Mobile for international roaming.I expect Lyca Mobile to respond and address this issue immediately.
USUSDisgusting service. I just paid for $15 plan because my plan expired. I still cannot make calls. I tried getting help up but I couldn't get a hold of a human..the lia stupid robot doesn't help..keep going down I will find another service that treats their paying customers better.Update : I am able to make calls now. Thank you. Changing the one star rating to 3 stars coz I am still unhappy the way I was treated. Please don't use AI agents to replace humans. What a human can do can never be done with AI.March 27 2026 I called the customer care. One person "Azeez" verified me with otp and asked me personal details like DOB. Anothe person verified using email and that was it. Please confirm that the customer care needs access to my personal details and that they won't misuse it.
