In the new Motocard.com web you'll find the greatest online sales stock for motorcycle accessories and gear. Our maximum guarantee is the trust that the best brands of road and off-road gear have deposited in us. We have offers, novelties, advances and limited editions from AGV, Alpinestars, Arai, Dainese, Fox, Givi, Hebo, Leatt, Nolan, Shark, Shoei and up to 80 brands more, always at a guaranteed minimum price and with maximum service and speed for delivery. Find the best helmets, jackets, gloves and boots for road ; for if you're into long distance touring or if you run around town. And we haven't forgotten that the motorbike is a sport: if you want the maximum features you'll find suits and protections ideal for the track and sports riding. For off-road fans we have all the gear, from head protections to toes, with jerseys, gloves and pants, without forgetting the essential protections for the practise of motocross as well as enduro, and also trial. At Motocard we also have the gear for your bike , from cases and bags to practical navigators and locks. And seeing as our passion doesn't end once off the bike, you'll find casual clothes and biker themed merchandising. The bike can always be where you want it, but the important thing is to always carry it in your heart, as we do at Motocard with passion, which is why we're the motorcycle gear store. What started out as small shop in Andorra is now the largest distributor of motorcycle clothing in Spain, with ten retail outlets distributed between Barcelona, Madrid, Málaga, Valencia and Zaragoza and three more in Andorra and our headquarters in Solsona ...and growing on line to the rest of the world! Thanks to your trust over the years, the new Motocard Bike Store is born, to cover all your needs for cycling gear and equipment. Because Motocard is passion for two wheels in all its forms.See more
Returned a helmet size S to exchange for size M. I have been waiting for 2 months without any meaningful information about when I can expect delivery or even the current status of my exchange. I have phoned multiple times but they have now closed their phone lines and it is proving impossible to get any sense (or communicate with a human at all) from their online chat, WhatsApp or email.
I ordered from MOTOCARD a pair of bike leather gloves, a pair of racing/touring boots and to get free shipping a helmet for my son. The boots' price was extremely low for about 2 days so I ordered these first, then added the gloves and the helmet, total order value around 205,00€. The day the package posted I received a refund of the price of the boots, without any explanation, so I sent an e-mail and the reply was that they refunded the boots cost because "the price was not right and out of stock". So I was dissapointed because it was not my fault, the low price was valid at the time of completing the order. Otherwise, gloves and helmet arrived fine, but the gloves are tight on my hands so I had to pay to send them back for an exchange for a size up, my mistake of not following exactly the size guide. In general, Motocard has great value stuff, return process is easy and I am satisfied.
delay after delay. I needed a helmet for an off-road adventure in Asia. They didn't deliver in time and had to buy a helmet in Asia, should have just ordered it from Mx store.
I bought a new motorcycle, and it was time for new equipment as well. I was really excited to get everything around Christmas; it was my gift to myself. This was my first order on Motocard. I spent a few days researching the company and its brand, Armure. A few days I watched videos and compared them with other European sellers, such as FC-Moto and Louis. I decided to buy a helmet from Louis. It arrived quickly, securely, and at a great price. I bought the Scorpion GT SP for 300 Euros from Louis, compared with 430 Euros on Motocard, also on sale. I placed 2 orders on the same day, one on Louis for the helmet, great service! Another on Motocard for the rest of the equipment, a jacket with the optional back protector, pants with the optional hip protectors, gloves, 2 pairs of shoes, and 1 set of waterproof bags (top bag and sides). I was really excited to get everything! And then, 3 days after I paid, my order got cancelled. This was their response: "We are writing to inform you regarding your order that a temporary issue occurred on our website, which affected the price displayed at the time of purchase. For this reason, we have been obliged to cancel your order." The offers were on the website for maybe like a week. I saw them on the website for at least 5-6 days. I told my friends about it, and one of them placed 2 orders, which were also cancelled. We both tried to contact them, and we both got the same answer. I send them another email 5 days ago, and no answer. I find this to be unacceptable and totally unprofessional. The fact that they had the prices on their website for a week and did not notice. The fact that their customer support is nonexistent, I tried to contact them on WhatsApp and on email and all I got was a template response but not a reply after. Safe to say I will never, in my life, place another order from them.
