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CHCHPackage of frozen ravioli not delivered. Was first told on the phone (on a Friday), it was not scanned but would be delivered on Monday. I said in writing not acceptable as food would be spoiled. Got in writing it was "miscelleanous merchandise". Told them in writing they could check their customer, they only make and ship frozen perishables. Got an answer I was writing to the wrong department but they did not give me any link or indication to where I should be writing. No more news (it is not the first time I have delayed or not delivered packages from then, the worst is customer service : not entitled to help, poor training)
CHCHTerrible, terrible, terrible - delays, lies, missing items, items stolen, and now to have them not abandon your parcel in the street - you have to pay them! The utter gal and cheek of it - this is the worst company ever.
CHCHIf I could give zero, I will give zero. Hi Planzer, would you give me more info about my package with shipment number 440010970006659186? It said it was delivered, but it is not here. I tried to contact your customer service, but never being picked- up. This is just one among others of missing packages using your services (I could give you other shipment numbers if you want). Could you be responsive and responsible in doing your service? No need for explanation, but just deliver our package responsibly.
GBGBThe absolute worst company. The only courier who believes they can just leave my packages at the foot of my garage and never come up to my door. Recently they smashed into my car on my driveway and will not take responsibility for it despite all the evidence… avoid using them at all costs!
