RealCanvasFarm.com is your go-to destination for premium canvas prints that elevate your living spaces with beauty and inspiration. Our extensive collection features stunning artwork sourced from talented artists worldwide, meticulously reproduced on high-quality canvas using cutting-edge printing technology.
Just received my custom pet canvas and I’m absolutely in love! Thank you for creating such a special piece that I’ll treasure forever!
Drawing was done on horizontal canvas and should have been on vertical. Way too much blank space on each side as pose was suited for vertical picture. Contacted them and they did not offer any credit or redo the pictures correctly.
There size guides don’t match the actual sizes when ordering. I want my picture turned vertical. Company corrected and sent new picture for free. 💯
Short story- I started the order process in Nov 2024 and as of 1/15/25 I still have not received anything. Long story- At first customer service wasn't too bad, I had received a preview and approved it however I decided I wanted to order a larger size. They could not do that without my cancelling my first order and then ordering the larger size- they said they would expedite my order as soon as they received it (12/5)- I did get my money back for the first order right away, however nothing was expedited. I then received a completely different preview than what I had approved before, which did not look like the dogs so I had to go back and forth with them 3 times before just finally approving something. Finally I get a notice on 12/26 that it shipped, I track it and it got to LA on Jan 1, and then no movement. I contacted them on 1/6 and they told me it was currently on the way (in the air) to LA. I then sent them a screen shot showing that according to the tracking number they gave me it was already in LA for 6 days. They then sent this back "Due to the different tracking methods used on our website and our own system, there is indeed a certain difference in the update speed between the two. Thank you for your reminder. Your package is being transported normally. Wishing you a smooth life" - after that they just didn't answer any inquiries. I got in touch with the shipping company, and they wanted to send me back to Real Canvas farm- I said they were no help and now there is an "investigation" as to where the canvas is- I suspect I will never receive and the vendor definitely does not care. (Hopefully I can get money back through Paypal)
