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Slottica Casino canceled my PLN 1,500 withdrawal due to a single bet of PLN 10, even though I had an active bonus with a limit of PLN 9. This bet did not win. Despite this, they canceled the entire withdrawal and removed the funds from the account. No warning, no automatic limit in the system, no security. This violates the principles of fair gambling and I treat it as an illegal action. They do not warn. They do not block. They do not protect the player. But on the other hand, they know perfectly well how to rob you and hide behind "regulations". The regulations supposedly contain everything, but the system does not monitor them - because they know that they make money on it. In their words: "There was no error. You broke the regulations. We do not steal any funds". Seriously? And what is this PLN 1,500 - gold from Minecraft? Case reported to: Curacao eGaming Casino Guru TrustPilot Reddit: r/onlinegambling, r/scamcasino, r/polskigambling I am publishing screenshots, correspondence and everything necessary - so that no player will be fooled like me again. 👉 If you played at Slottica - check what is hidden behind the "rules". 👉 If you lost money similarly - report it.
My experience with Slottica Casino was extremely disappointing. After winning over 50,000 PLN, my entire winnings were confiscated due to an alleged violation of the maximum bet rule during an active bonus – even though I manually canceled the bonus before continuing to play with my own funds! I received no warning or system alert when placing the bet, and I acted in good faith by canceling the bonus to comply with the terms. Still, they took everything without any fair investigation. The support team repeats the same scripted responses and offers no real solution. This feels like theft, not fair gaming. I strongly advise others to stay away from this platform. There is no transparency or accountability, and I will never use this casino again.
Kindly Please give attention here, I am giving this review regarding an unfair and distressing experience I’ve had with Slottica Online Casino. I had been playing on Slottica for over five months without any issues. Recently, I requested a withdrawal of my winnings totaling ₹21,500. As per procedure, they asked me to submit documents for KYC verification. I complied and submitted all the required genuine documents. However, instead of processing my withdrawal, Slottica blocked my account and falsely claimed that the documents I provided were fake. I want to state clearly that all the documents I submitted are completely genuine and belong to me. I have never used any fake or manipulated documents. It’s extremely suspicious and unfair that after allowing me to play on their platform for five months, they suddenly found an issue only when I initiated a withdrawal request for the first time. This behavior raises serious concerns about their intentions. I also play on other licensed platforms and have never faced such an issue. I’m well aware of the standard terms and conditions, and I’ve always followed them on every platform, including Slottica. I kindly request to intervene in this matter, help me get my account unblocked, and ensure that my ₹21,500 winnings are processed and paid out. Thank you in advance for your support. Sincerely