
Unearth The Experience, We make brilliant headphones!
Just unboxed TWO boxes of brand new trueair2 air buds and both have the same issue charge but don't sync or turn on. Avoid this useless company as the quality of their aftersales is as bad as their crap products

I got the soundpeats space a few days ago and oh my god what a waste of money it is.... 1) keeps disconnecting for absolutely no reason at all and i have to wait a few seconds for it to connect again 2) when using the aux cord, left side of headphones dont work at all 3) sometimes static noise comes out of headphones when using the cord 4) starts glitching occasionally when using bluetooth these are BRAND NEW yet i have all these problems, really the only thing good about it is the battery life!!
I bought SoundPeats Clear earbuds a few months ago and absolutely love them. I ended up developing a small issue with one of the earbuds and their customer support was incredible. Promptly sent out a new set under their warranty which are now working perfectly.
I bought a pair of RunFree 2 headphones from an eBay seller new, in a sealed box. After less than 3 months the left speaker started to cut off randomly, then completely died, even though I was very careful with the headphones. I contacted SOUNDPEATS customer support and they suggested I contact the eBay seller, because that's how their warranty claims are "normally" handled. I guess they expect any reseller to learn how to repair their dodgy products..