Founded by Horace Tempest over 80 years ago, Tempest Photography has been at the forefront of the photographic industry for nearly a century. As the first school photography company in the UK to move to full digital processing, with a digital laboratory that is the most state-of-the-art in Europe, you can be sure of first-class images, every time.
Nick Powell
GBGBEdited - extra star given for sorting out my issue after following up with Olly. I have received some mounts and an assurance that that the issues I raised wil be looked at. I do feel that it shouldn't have taken a critical review to prompt that but I've got the outcome I wanted.Original review:My eldest son had his photo taken in September. We always order the same pack, 1 medium, 2 desk prints with cardboard strut mounts. Which we did, no problem.My youngest son, same school, had his photo taken in September also but we were unable to buy it as the photographer was coming back to take a year group photo, which we have no interest in. This was finally taken in January and now both the individual and group photos are available to purchase. However, the pack we get every year for both kids is not available as kids who have both individual and group photos taken have a different set of options. We can get similar (1 medium, 2 desk, 8 wallet prints) but without the mounts and no option to purchase the mounts separately. If we want the usual pack with mounts it's classed as a custom order, with prices to reflect that and an additional £5 delivery as they can't then be collected from school. Customer service not much help. Basically a "them's your choices" response.Not cheap, average quality, poor service and somewhat inflexible on some fairly bizarre rules they've imposed on what you're allowed to buy.They make themselves hard to recommend.
Katherine Williams
GBGBVery disappointing pictures. Such a shame as school photos used to be fab.
John
GBGBPhotos do arrive on time and it is relatively easy to order, but two things put me off. First is the quality of the school photos (photographers do not fix children's hair or clothing). Second is the fact that if you just want to order printout photos, they use their own unique sizes and they "force" to buy their own stands and frames
