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Item arrived with 2 right hand ends. I tried messaging through eBay, calling their store, emailing them, with no response. Ridiculous behaviour for what is probably a 50p part. I manage several successful e-commerce stores and always remind the client to focus on great customer service, as today they might only want a £20 door draught excluder, tomorrow they might want a £2,000 pergola. Well guess what, I'm in the market for a £2K pergola, but guess who I won't be trusting with my purchase?
Ordered 28 Nov. with next day delivery. Not delivered until 7 December. They do not answer their phone, I have called four times on two separate days. They do not answer their emails. I have emailed twice. Very poor service.
Paid for next day delivery, but my package still hasn't arrived after 3 days. I will be issuing a chargeback from my creditcard provider. It is a clear breach of contract. I encourage everyone to do so. Don't let them ripped you off.
I placed an order for next day delivery and an additional charge for next day delivery but didn’t receive my order until 3 days later. Do not pay for next delivery!