Vivtone Hearing Aids is a company that specializes in providing high-quality over-the-counter (OTC) hearing aids at affordable prices to customers in the United States. --- Our goal is to make hearing aids accessible to anyone who needs them, regardless of their financial situation. --- We believe that everyone should have the opportunity to enjoy the benefits of improved hearing, and we strive to provide our customers with the best products and services possible. See more
USUSUSUSFor an online company, Vivtone somehow feels surprisingly personal. When my grandfather needed help, he wasn’t treated like an order number—he was treated with patience and respect, like a small local shop would do. That human touch matters for older customers who can feel overwhelmed by technology. We’ve had a few questions over time and the experience has stayed consistent. This is the kind of brand relationship that feels long-term, not “quick sale and disappear.”
USUSCustomer Service was excellent and I like the features of the hearing aids.
USUSWhat impressed me about Ina is that she followed up after my purchase without me asking. She checked whether everything was working well and offered simple tips on cleaning and basic adjustments. That kind of proactive care is not what I expect from an online shop, especially as a senior customer. Her tone was respectful and never pushy. It made me feel like Vivtone cares about people actually succeeding with their hearing aids, not just completing a sale.
