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Expensive at almost £150 for a family of five involved a lot of walking around a massive park and waiting for a fruitless experience. The zoo was poorly signposted and ended up getting lost and maps weren't free to take. Many of the animals we were hoping to see weren't seen in their enclosures including lions, tigers, jaguars and leopards or we could not see due to overgrown grass restricing views and chester zoo response was "Animals have access to both indoor and outdoor areas at all times, and this does include some areas which may be off show to our guests. All of our animals have free roaming of their enclosures and so they can choose at any time to take themselves off show, which may have been the case during your visit." Not impressed as thats the whole reason for going to the zoo is to see animals- which left the kids dissapointed. Also wued for almost an hour for the boat ride only to get to the front and be told it had broken down. Again chester zoo say they "reserve the right to close or suspended the boat ride without prior notice." Also they had childrens helter skelter and courosel rides which were additional costs and also food prices were extortionate. This is a shambles of a zoo and left feeling very dissapointed and will never be returning or recommending to anyone.
Let’s start with the part that If I didn’t have tickets gifted to me I wouldn’t spend almost 40£ per person and so much for food that is actually small portion. It’s a shame they don’t have a station for families to warm up baby food and they are actually forced to buy food, 3 chicken strips and chips for 8.95£!!! It’s a rip off really. I know they want to collect money but be more considerate though
We had an amazing time with the kids and inlaws last week, everyone treated us really well and we saw some amazing animals.
We visited on Sunday as the review said Chester zoo is the best, we had visited Paignton and Marvell zoo recently so wanted to visit. We travelled from Surrey which took 5/6 hours.my husband is69 and I’m 65 so it takes us a bit longer to travel long distances. When we got there on Sunday morning we didn’t have to queue as we had bought our tickets online. I know when you visit zoos you don’t expect to see all the animals but we hardly saw any, no giraffes, rhinos,tigers,lions. The only highlight was seeing an elephant being watered with a hose and that was as we where leaving as we where very tired and disappointed. It was a very expensive weekend away with not too many good memories.