Deutsche Post

This service is completely useless and it's just a way to steal your money. I tried it for 1 year and all the mail that should have been forwarded was returned to the senders. Some senders could contact me by email or call me but others (I might not even know how many) were sadly just lost or discarded. Good luck getting to the right department to file a complaint or get clarity on what's happening. It was easier to take my money though. Unprofessional and incompetent.

If you value your time and money, avoid any shipping route that passes through Frankfurt, Germany. My parcel (SHUA7763947591 via Nova Post) has been held indefinitely by German Customs at Frankfurt Airport since 23 Dec 2025 with zero communication and zero accountability.​The government service here is utterly incompetent and creates a massive bottleneck for international trade. It is a "black hole" where property disappears into bureaucracy. I strongly advise businesses and individuals to bypass Germany entirely and use more efficient European hubs. Their "service" is a deterrent to global commerce. Avoid at all costs.Michael Meier

Absolute dog shit, you are better with finding a random pigeon on the street and strapping it with your letter, I guarantee the deliver success will be more higher

Very poor, less than a star. I bought something from holland to be delivered in Germany it’s been more than a month and it still hasn’t been delivered.