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No pressure, nice and comfortable experience. Ring looks unbelievable
Booked an appointment to view diamond rings in person. It was a one on one viewing in a private office. Very professional, with absolutely no pressure sales. After exploring several different stores I chose diamonds factory my engagement ring purchase. My ring was made custom and took about 4 weeks to come in. The ring came with an international diamond certificate showing the carat weight and a 3D design of the diamond and any imperfections. I was thoroughly satisfied with the service I received from start to finish
The product was as advertised. The product arrived before Christmas in a timely fashion. My only complaint is that I did not receive a confirmation email initially after ordering. I used the chat to speak with a customer representative who manually sent the confirmation so that was resolved. Very happy with the product, this is the second time ordering.