HomeServe est l'acteur de confiance de la transition énergétique et de la durabilité des logements français.
Seriously? To cancel a contract they require a PROOF that you move or sell the property (not to charge you for the rest of the year). Not even an apartment rental contracts have such commitment requirement beyond a standard 1 month notice after 1 year... A very unpleasant surprise, avoid this company if you can.
Délais d'intervention raisonnable, personnels compétents et efficaces, chantier laissé en ordre et propre. Totale satisfaction.
Having just received a message telling me that my bank has rejected a renewal request, I attempted to contact Homeserve to tell them that I am not in agreement with their information. However, it is impossible to contact anybody here in France- no email address only a telephone number where, after talking to/with a bot, I am told that no human being is available to take my call!! I have to resort therefore to Trustpilot in order to get my message across. Quelle pagaille
The company they arranged to fix our problem could not come. I told them I had found someone local, they agreed to pay. As PACS partner was not home, the bill was produced in my name. They have refused to pay, even after sending Attestation EDF which is in both names. Find this attitude deplorable
