Mason's

Good description of the item I purchased, rapid delivery and very nice package which gave the context somewhat luxury feeling, added with a nice scent. The size was according to expectation and the trousers had the quality and attention to details that I expected.

Perfect delivery - very nice packaging and unwrapping experience including fragrance

I was surprised that my recent order required an additional charge payable to UPS. After contacting Masons through WhatsApp I conversed with their rep, Frederica. After explaining the situation she was able to resolve it to my complete satisfaction. She handled the situation in a professional manner to my full satisfaction.

As long as you are using UPS as your carrier, you will not get a higher rating. This carrier is the second worst of all after Fedex and neither of these carriers understand even the basics of what Customer Service is! I like the pants though Thanks