Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.
Received branding iron with electric heater to brand wood projects. 2 stars as the heater didn’t work. Kept tripping out main house RCD breaker. Contacted outpost sent a replacement very quickly. Replacement heater unit was the same problem. Changed RCD breaker and still house tripped. Units are faulty and remain so. Had no further feedback from outpost.
Edit: The gift has arrived and it looks fantastic. I can't yet speak to its functionality since it's a Christmas present, but the quality seems impressive and it was packaged nicely.I truly hope this is a simple error. I purchased a Christmas gift for my Dad and now I'm worried about losing £140. I've reached out via email, Instagram, and Facebook with no response. According to other reviews, this isn't typical service, but it's caused me significant stress, leaving me unable to purchase from another vendor.
Advise and help in creating a unique branding iron has been exactly the identity mark I can now use on all my wood turning products. Friendly and personable.
Artwork improved on the rough idea I sent them to work on. Prompt delivery and well made. Very pleased with quality. Will use the again for full set of alphabet stamps.
