Personalised pet cremation services for your beloved pet. Individual cremations and chapel of rest facilities available.
I would like to point out that several of these reviews are for Phoenix who ARE NOT THE SAME COMPANY! Pet Cremation Services are a totally different company and are often used by vets. I went to have my pet cremated through my vets only to find I wouldn't get him back for 2 weeks … not acceptable! So I didn't go forward with using PCS
We were given a leaflet by our vets after our cat died due to being ran over. We ordered an urn and requested a flipping of his fur and his paw print. We received the urn and no fur clipping or paw print, luckily the vets had the fur clipping in their safe so we were able to collect that however, they are unable to tell us if the paw print has been completed and where it is. This devastating experience of loosing our beloved pet so suddenly has now had the extra devastation of not receiving another piece of him, the main piece we wanted. The vets themselves were extremely apologetic and have said they will be chasing the company to discover where the paw print is. However, we are now worried that the paw print won’t even be our beloved cat as they have shown how careless they can be.
Your care and respect for Gizmo is greatly appreciated. Having him home has filled our hearts. You guys are amazing. I know Gizmo had a beautiful send-off. You really care about every individual animal. I want to thank you all from the bottom of my heart.
Our precious Toby passed away in his sleep, he was only 5, (lymphoma). We were devastated our boy had gone, rather than take him back to the vet, I arranged online with Procare cremations to pick up our boy, cremate him on his own and return the ashes to me in an oak box. The pick up was prompt and the driver very caring, explained the whole process and took the time to let us say our goodbyes. The pick up was very respectful and Toby was handled with care. We were kept informed throughout the process and advised when Toby was being cremated and when the process was complete. We were advised of a two hour slot when he would be delivered back home and a lovely lady delivered Toby, in a nice bag, a card of condolence and a candle. Very thoughtful. The whole process was easy and efficient and helped to take the pain of loss away from losing our boy. RIP Toby 14/2/25. Would recommend (Cheshire/warrington/Liverpool area)
