Pet Doctors

We took our dog to the (healthy dog club)6 monthly check up she was perfectly healthy. I asked the nurse to cut her do claw ,when she was clipping my dog gave a loud yelp and pulled her leg away .after we left our dog had a limp .we kept her in for a couple of days but she was still limping. So I called the PET DOCTOR AS CHICHESTER to check her paw out i asked for a free appointment as our dog had no problems until their nurse had clipped her do claw and hurt my dog . They were totally uncooperative and refused to.take responsibility for causing my dogs limp. It cost me 74 pounds to see their vet Who was amazing , it turned out the do claw was snapped off under her paw ans she just pulled it out . I took a healthy pet to.them and the nurse harmed my pet with the clipping of her paw Very disappointed with their lack of after care and taking responsibility for their mistake 😞

Brilliant experience at Pet Doctors Felpham. Very knowledgeable with rabbit Spey procedure. Rabbit came through the anaesthetic beautifully in their care and is recovering well. Thank you everyone! Also a fab experience the following day when my daughter took in an injured pigeon that she found while cycling home from school, and they helped her with it. In my opinion, this vets goes above and beyond. 🌟

⭐ 0 Stars I had a deeply disappointing experience with Newport Pet Doctors. I took in an injured baby pigeon and was initially told the injury wasn’t serious and that he just needed antibiotics. The next day, I was told he had survived and gone to a sanctuary, but no one could tell me which one. Despite phoning multiple times over several weeks and being promised updates, I was repeatedly fobbed off, given inconsistent information, and never received the promised call-backs. Eventually, I was told that because he was “not my pet,” they didn’t have to update me. Yet I had offered to pay for his care, which was declined. At one point I was told he had gone to Skippers, only for that to be changed again to say he had passed away. The lack of transparency, accountability, and honesty has left me with no confidence in their handling of this case. The receptionist was also dismissive and rude, which only added to the stress of the situation. After sharing my experience, I discovered that many others have had similar issues here. All animals — whether pets or wildlife — deserve care, respect, and honest communication. Sadly, that was not my experience at this practice. I shall be avoiding this practice at all costs.

They don't sell the flea treatment my dog has been on for years and told me they are unable to order it! Only option was to pay them £22 to write a prescription, and then I could order it online, and wait for the order to be processed and then delivered. After phoning twice to chase them up trying to actually get the prescription, I gave up and changed to a vet who had the medication to sell to me.... Basically, if an organisation is providing a service they will need to give the paying customer what they want, or they will go elsewhere.......reading the appalling reviews here it looks like I did well abandoning the sinking ship before it went down.