With St Andrews Home Improvements, you know you’ve got products that’ll look just as good in years to come as the day they were installed. St Andrews Home Improvements is focused on providing high-quality service and customer satisfaction – we will do everything we can to exceed your expectations. We offer bespoke designs that are individual to your home, eco-friendly, energy efficient products guaranteed for 10 years with virtually no maintenance required to keep them looking as good as the day they were installed.See more
Contract number L002837 no gripes at all, Brian and his guys came in, done the job and cleaned up all rooms after. 9 windows 2 doors fitted with no problems. they even fixed the tiles they cracked in the bathroom (couldnt be avoided due to way they covered the old window frames) would recommend.
I need to contact this company as I have a fault with my windows which are still under guarantee I have been trying for months
My elderly parents purchased a front double door and rear door along with 8 window units, 5 of which were large units with side and upper opening windows, in July 2017. Since then, it has been a catalogue of problems, door handles keep coming loose, upper window handles don’t open as the mechanism does not work properly, the sealed double-glazed units are not sealed as there is moisture in between the panes. I have called the company to see about getting these problems resolved, as I mistakenly assumed as they have a 10-year guarantee that these problems would be resolved. The answer we received was "you are in Scotland and we don’t work there any more". When I called the installation company, they told us they no longer work with St Andrews Home improvements and if you want us to come and fix it then you will have to pay £100.00 for a surveyor to come out, pay for his time, pay for the replacement unit and pay for the installation. The paper that the 10-year guarantee is written on is worth more than the guarantee itself. VERY POOR customer service, I would recommend that you use another company.
