Sterling Insurance

I'm giving 5 stat as a brand new customer but before I start I want to say the waiting times are too long and something that needs to be looked at by Yourselves. I had a payment issue that took me around 4 hours to sort after speaking to 4 different staff. I would say that 3 hours of that was holding on the phone. The staff I spoke to were absolutely fantastic and in particular a massive big up to Hannah, who was incredibly helpful, knowledgeable and friendly and definitely deserves a reward for her amazing service!

Genuinely upbeat after phone call from Billy (William) after a stumble in renewal notice. Took time to listen and genuinely wanted to look for a better deal. Came back and checked that the policy would fit our requirements and suggested policy upgrades. Thank you for the deal and your time today.

I've been with Sterling Insurance for quite a few years now and they have always been very helpful. Easy to get in contact with and very pleasant to deal with, and have consistently given me the best price out of any other insurers - I hope this will continue.

Awesome company to work with! UK Based. Everything made simple.