No description available
In July, I made the regrettable choice of purchasing a car. Just a week in, it began emitting smoke everywhere. I returned it to the dealership, and they promised repairs, providing us with a courtesy vehicle. Unfortunately, that car was untaxed, leading to a run-in with law enforcement. When my husband contacted the dealership to resolve this, they dismissed our concerns, suggesting we dismiss the police.After three weeks, our original car was returned, still unfixed. Deciding to handle the repairs ourselves, we realized the dealership was incapable of honesty. We didn't want the car stuck with them for weeks again with no results.Recently, the check engine light activated, displaying numerous error codes. Now, the top radiator hose has failed, revealing a hidden engine weld and a concealed blown head gasket. Steer clear of this company to avoid financial waste. I regret not checking reviews prior to purchasing.
If the rating system went lower than 1, I would do that. The most unprofessional company i've ever been associated with. Sold a car that they must have known to be faulty (as there were countless faults from 30 mins after driving away) Claimed to have serviced the car the day before collection yet had no oil in the next day, tyre pressure was also so low a warning came on. Replied to emails about trying to reject the vehicle in a manner that was almost laughable, so unprofessional, riddled with spelling errors and slang terms, was like dealing with argumentative, uneducated children. Refused rejection of the vehicle and have deliberately dragged their heels with the process to the point the finance company have now agreed to recover the vehicle. Avoid emails until it suits them and lie from one conversation to the next. Please do not get a car from here !!!
My daughter collected her car today from Jake, she couldn’t be happier, once again a really smooth process and she was made to feel so special. That’s 2 cars our family have have had from these guys and would really recommend. Thanks again
I would also like to say that 2 days after buying the vehicle, Jack arranged for the to be dropped off at my house which was a really great help as I was unable to get to the garage. Thanks once again .
