Willkommen bei Vodafone, einem der führenden Kommunikationskonzerne Deutschlands. Mit unserem Internet, Mobilfunk und Fernsehen versorgen wir Millionen von Kund:innen im ganzen Land. Dafür bauen wir unsere Netze aus – im Boden und in der Luft. Mit zuverlässiger Kabel-Glasfaser und schnellem 5G. Und unsere Netze verbinden: Menschen und Maschinen, Familien und Freunde sowie Politik, Wirtschaft und Gesellschaft. So wollen wir eine bessere Zukunft für alle schaffen. Mit Technologien und Innovationen für ein digitales Morgen. Und mehr Nachhaltigkeit zum Schutz des Planeten. Bei Fragen oder Anliegen musst Du nicht erst einen Shop aufsuchen oder die Hotline anrufen, sondern kannst Vodafone digital erreichen – auf dem Smartphone mit der MeinVodafone-App, zuhause mit MeinVodafone-Web oder auf anderen digitalen Wegen. Schnell, individuell, persönlich. See more
How come we are in 2026 and we deal with a communication company and the customer service only speaks German. So that mean any expat or foreigner should not contract with you, as he/she can't not communicate with your customer service team by phone. Even the email, vi got an auto reply to contact customer service by phone,the chat bot only in German.
DO NOT GET INTO VODAFONE AT ALL COST!!!! I am trapped since 2 years, they fooled me the first year I tried canceling, they offered a way better price and of course I accepted and stayed, but it was all a lie!!! I have tried calling because they literally lied to me!! I can’t anymore Im so done, I will never in my life recommend this scamm company
Had internet issues last Sunday (01.02.2026) reported to Vodafone via their problem-reporting tool, had a free 512GB e-sim just 20 minutes after that to cover my internet needs for the day. There was already an offer for a technical support member the next morning, who then came by 2 hours later and fixed the issue. The whole problem solving process took a little over 27 hours from start to finish (on a non business day!).Additionally, they have incorporated the „We will notify you“ principle in every step along the way which I found to be exceptionally pleasing, as you usually have to ring a dozen hotlines just to talk to someone and get a date for tech support. Hands down best customer support in telecommunications I have ever received.
